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At LabroTek, our commitment to you goes beyond providing innovative testing equipment. We ensure your investment performs at its best throughout its entire lifecycle with our comprehensive service and support solutions. Our dedicated team of certified technicians covers all of Finland, Sweden, Denmark, Norway, and the Baltic regions.
Our skilled technicians handle installations with precision, ensuring every component is set up according to manufacturer specifications. We go beyond just placing equipment – we guarantee seamless integration into your workflow and provide thorough on-site training for your team.
We offer professional calibration services for all equipment we sell, including third-party brands. Our calibration services ensure your testing equipment maintains accuracy and delivers reliable, consistent results. We can calibrate:
Regular maintenance is essential for keeping your testing equipment running efficiently. Our preventive maintenance services include:
Our technical support team is available Monday through Friday to assist with any issues that may arise. You can reach us by phone or email for:
Why pay for regular checks on instruments that aren’t broken yet? At LabroTek, we think about the entire life span of your equipment from purchase to retirement. Our life span approach offers clear benefits:
Preventive maintenance identifies potential issues before they cause failures, reducing unexpected downtime and disruptions to your testing operations. We track all maintenance schedules and notify you when service is due.
With our maintenance agreements, your service expenses become predictable, making budgeting easier and avoiding costly emergency repairs. This allows for more accurate financial planning and resource allocation.
Our comprehensive maintenance approach ensures both safety and optimal performance. Well-maintained equipment not only protects your personnel but also delivers more accurate test results, maintaining compliance with quality standards and regulations.
Regular service and maintenance significantly extend the useful life of your testing equipment, maximizing your return on investment. Properly maintained equipment operates more safely and delivers more consistent, reliable results for your testing needs.
All LabroTek service technicians are factory-trained and certified by our equipment manufacturers. Our team holds all necessary certificates to work with:
This ensures that all service work meets manufacturer specifications and industry standards.
All instruments delivered by LabroTek come with a valid warranty period. To maintain warranty coverage, all service work must be performed by LabroTek technicians. Using other service contractors will void your warranty, making you 100% responsible for all service costs.
Most testing and measurement equipment should be calibrated annually to ensure accurate results. However, the specific calibration interval can vary depending on the type of equipment, frequency of use, operating environment, and your organization’s quality standards. LabroTek can help determine the optimal calibration schedule for your specific equipment and provide documentation for audit purposes.
A maintenance agreement with LabroTek provides numerous benefits, including predictable maintenance costs, priority service response, extended equipment lifespan, minimized downtime, and consistent equipment performance. Our preventive maintenance approach identifies potential issues before they cause failures, saving you money on emergency repairs and avoiding costly production disruptions.
LabroTek prioritizes minimizing equipment downtime for our customers. We offer responsive emergency service throughout Finland, Sweden, Denmark, Norway, and the Baltics. Customers with maintenance agreements receive priority service with guaranteed response times. Our local service teams are strategically positioned to provide rapid assistance when needed, and remote diagnostic capabilities often allow us to resolve issues without waiting for an on-site visit.
Yes, LabroTek can provide service, maintenance, and calibration for many types of testing equipment not originally purchased from us. Our experienced technicians are trained to work on equipment from various manufacturers. Contact our service team with details about your equipment to determine if we can include it in our service program.
For equipment under warranty, LabroTek will handle all necessary repairs according to the warranty terms at no additional cost to you. It’s important to note that all service work must be performed by LabroTek technicians to maintain warranty coverage. Using other service contractors will void your warranty, making you fully responsible for all service costs.
Yes, LabroTek provides comprehensive documentation for all calibration and maintenance services performed on your equipment. Our documentation meets the requirements for ISO 9001, ISO 17025, and other quality management systems. This includes calibration certificates with traceability to national standards, detailed service reports, and maintenance records to support your quality audits.
Our preventive maintenance service includes a thorough inspection of all system components, cleaning and adjustment of critical parts, replacement of wear items according to manufacturer recommendations, verification of system performance, safety checks, and software updates when applicable. Each service visit is documented with a detailed report of findings and recommendations.
LabroTek offers remote technical support for many of our advanced testing systems. Depending on the equipment, we can connect remotely to diagnose issues, update software, adjust settings, and guide your team through troubleshooting steps. This remote capability often resolves problems without the need for an on-site visit, minimizing downtime and getting your equipment back in operation quickly.
LabroTek maintains an inventory of common spare parts for the equipment we supply. For more specialized components, we have established supply chains with our manufacturing partners to ensure prompt delivery. Customers with maintenance agreements receive priority access to spare parts and preferential pricing on replacement components.
Yes, LabroTek offers training programs to help your team perform basic maintenance and troubleshooting on your testing equipment. Our training can be customized to your specific needs and equipment. While we recommend professional service for major maintenance and calibration, having your team familiar with basic maintenance procedures can help extend equipment life and minimize downtime.
